Privacy Policy

We only collect the information you choose to give us and a small amount of technical data needed to run the website:

• Contact details you submit through our contact form or property questionnaire: name, phone number, email address and preferred contact method.
• Property details you provide: property type, location, services you are interested in and any comments.
• Messages you send us by email, WhatsApp or Telegram.
• Technical data processed automatically by our hosting provider, such as IP address, browser type and request logs, used for security and reliability.

We do not sell your personal information and do not use it for automated decision-making or profiling.

• To respond to your enquiry and prepare an estimate (steps taken at your request before entering into a contract).
• To provide and manage the services you order (performance of a contract).
• To keep the website secure and working properly (our legitimate interests).
• To comply with legal, tax and accounting obligations (legal obligation).

The website uses only essential browser storage, for example to remember your language and your cookie choices. We do not currently use analytics or advertising cookies. See our Cookie Policy for details.

We rely on a limited number of service providers who process data on our behalf or when you choose to use them:

• Website hosting and database provider — stores form submissions and serves the website.
• Google Fonts — the website loads fonts from Google servers, which receive your IP address.
• WhatsApp (Meta) and Telegram — only if you choose to contact us through these apps; their own privacy policies apply.
• Email provider — for correspondence you send to feercic@outlook.com.

Form submissions are stored in a secured database with restricted access. We use encryption in transit (HTTPS) and access controls to protect your information. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.

We keep enquiry data for [Retention Period for Enquiries] after our last contact if no contract follows. Client and contract records are kept for as long as required by applicable tax and accounting laws ([Retention Period for Client Records]). Data is then deleted or anonymised.

Depending on where you live (including under the GDPR and applicable US state privacy laws), you may have the right to:

• access the personal information we hold about you;
• correct inaccurate or incomplete information;
• request deletion of your information;
• restrict or object to certain processing;
• receive your data in a portable format;
• withdraw consent at any time where processing is based on consent;
• lodge a complaint with your local data protection authority.

Email us at feercic@outlook.com. We will respond within the time required by applicable law (usually within one month). We may need to verify your identity before acting on a request.

We share data only with the service providers listed above and where required by law. Some providers may process data outside your country, including outside the European Economic Area. Where this happens, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or adequacy decisions.

Our services are intended for property owners and are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us and we will delete it.

We may update this policy from time to time. The latest version will always be published on this page with its effective date.

FEERCIC LTD, [Business Address]. Email: feercic@outlook.com.